Harry Meyering Center
System Technician
Mankato, MN - Full Time
System Technician
Harry Meyering Center supports people with developmental and intellectual disabilities in their homes and community.
Overview: The Systems Technician provides assistance to all HMC Team Members regarding technology issues and updates at all locations. Direct and coordinate various computer, networking, and telecommunications projects. Research, review, propose, and implement new information technology according to policy.
Schedule: Full-Time. Typically, Monday through Friday, 8:00 AM to 4:30 PM, but flexible to meet business needs.
Wage: $22.00 to $26.00 per hour depending on experience.
Location: Mankato, MN
Job Duties and Responsibilities:
What are the perks?
Preferred:
Required:
Former Employee Review from Indeed:
If you have any questions about the opportunities for Systems Technician and joining our team please feel free to reach out via email: [email protected] or phone: (507)387-8281
Harry Meyering Center, Inc. is an Equal Opportunity Employer
It is the policy of HMC to afford equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, mental or physical disability, sexual orientation, status with regard to public assistance, or any other characteristic protected by law. This policy applies to all aspects of the application process and employment relationship including but not limited to hiring, promotion, transfer, demotion, termination, discipline, benefits, and other terms and conditions of employment.
Harry Meyering Center supports people with developmental and intellectual disabilities in their homes and community.
Overview: The Systems Technician provides assistance to all HMC Team Members regarding technology issues and updates at all locations. Direct and coordinate various computer, networking, and telecommunications projects. Research, review, propose, and implement new information technology according to policy.
Schedule: Full-Time. Typically, Monday through Friday, 8:00 AM to 4:30 PM, but flexible to meet business needs.
Wage: $22.00 to $26.00 per hour depending on experience.
Location: Mankato, MN
Job Duties and Responsibilities:
- Provide assistance to HMC Team Members in a genuine and respectful manner while maintaining professional boundaries.
- Ability to work as a team with internal team members and external vendors
- Work with the Director of Operations to develop the annual technology plan and technology budget.
- Configure, monitor, maintain, and manage applications such as Microsoft Suites, Microsoft 365, Therap, etc.
- Review, validate, and deploy software updates during application rollout to the production environment.
- Collaborate and consult with key stakeholders with other managers in structuring and development of application requirements.
- Train and provide technical support to users.
- Maintain network environment.
- Develop and implement disaster recovery procedures for technology platforms.
- Maintain accurate accounting of all agency computers, cell phones, tablets, printers, etc.
- Update and maintain HMC website(s).
- Maintain a working knowledge of, and ability to support server, copier, fax and other office equipment.
- Assist the Director of Operations in planning, facilitating, and participating in quality improvement activities for the IT system.
- At the discretion of the Director of Operations review, provide feedback, and implement service agreements with vendors.
- Monitor and survey trends, emerging technologies, issues, and approaches in healthcare information technology (HIT) to proactively innovate.
- Bring forward to the Director of Operations any potential risks or threats, perceived or actual, to the integrity and ability of continuous business operations or HMC data systems.
- Act as the Privacy Officer for HIPAA compliance.
- Maintain HIPAA Compliance in all written or verbal communications, both external and internal to HMC.
- Schedule and attend all staff meetings and complete all the required training courses.
- Pursue professional growth and development
- Follows all health and safety policies and procedures.
- Other duties as assigned.
What are the perks?
- Paid Training with Flexible Scheduling
- Helping people live their best lives.
- Overtime pay.
- Referral Bonus Available
Preferred:
- Associate's degree or certificate from college or technical school in Network Services, Information Technology, or related area of study, plus six months to one-year related experience and/or training; or equivalent combination of education and experience. Supervisory experience preferred.
Required:
- 1-3 years of experience working in a systems tech environment.
- Must be at least 18 years of age and have a high school diploma or general education degree.
- Excellent verbal and written communication skills, including the ability to effectively communicate with co-workers.
- Must be self-motivated and exhibit strong interpersonal communication skills, able to problem solve and respond effectively to emergencies.
- Must have an advanced knowledge of technology programs. IE: Microsoft Office/Office 365 products, Windows Server, Internet Information Server, Exchange, Webroot, Barracuda, Zix ONE, Therap, CISCO Meraki products, Checkpoint Encryption, WordPress, basic programming skills (PHP, HTML, VB Script), VOIP (Digium Phone System), knowledge of networking, cabling and Wi-Fi.
- Excellent attention to detail, good time management, and organizational skills.
- Demonstrates a proactive and positive approach to challenges.
- Set priorities and meet deadlines.
- Displays excellent troubleshooting skills, presenting/training ability, and ability to multi-task.
- Must work with colleagues and can work independently to carry out job duties as assigned.
- Must have a valid Driver’s License and pass a driving record check conducted by our insurance carrier.
- Must pass an MN Department of Human Services Background Study.
Former Employee Review from Indeed:
- “Clients and individuals were amazing to work with. Upper management truly cares for their employees and clients who they serve. People who work here will leave feeling satisfied and happy! Loved working here!”
If you have any questions about the opportunities for Systems Technician and joining our team please feel free to reach out via email: [email protected] or phone: (507)387-8281
Harry Meyering Center, Inc. is an Equal Opportunity Employer
It is the policy of HMC to afford equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, mental or physical disability, sexual orientation, status with regard to public assistance, or any other characteristic protected by law. This policy applies to all aspects of the application process and employment relationship including but not limited to hiring, promotion, transfer, demotion, termination, discipline, benefits, and other terms and conditions of employment.
