Program Director – Case Management Programs

Program Director – Case Management Programs

Are you a passionate advocate for person-centered care ready to lead with impact? Harry Meyering Center is seeking a dynamic and visionary Program Director to champion our vital self-directed programs, including Consumer Directed Community Supports (CDCS) and Community First Services and Supports (CFSS).

The Program Director leads our self-directed programs. You will be the driving force behind program excellence. You will set the highest standards for individual programs, innovate policies and procedures, and ensure that every service is delivered with a profound commitment to honoring each person's unique choices, goals, and dignity.

Each day, in this leadership role, you will lead a team of excellent case managers to assist in enrolling and maintaining services for people in Minnesota using Personal Care Assistance (PCA) and Community First Services and Supports (CFSS). By empowering the team in providing exceptional services you will make a profound impact on the people we serve and the community. This position will give you the opportunity to lead by example the person-centered approach that makes self-directed programs so unique.

We're looking for a leader who:

• Meets the criteria of a Designated Manager and/or Qualified Intellectual Disabilities Professional (QIDP).
• Qualifies under the qualifications of a Lead Employee for CFSS.
• We prefer someone that has case management experience, familiarity with Minnesota Medicaid waiver systems, enjoys a fast paced environment with potential for growth.

• Lead the delivery of high-quality, person-centered services while ensuring compliance with all relevant federal, state, and local regulations, including DHS licensing and provider enrollment.
• Develop and implement program policies, procedures, and a quality management system to ensure effective operations, adequate staffing, and continuous service improvement.
• Oversee Customer Management Systems for enrollments, billing, and data management, ensuring accurate and timely documentation.
• Maintain professional communication with individuals, families, case managers, county and state officials, and stakeholders to evaluate and enhance service delivery.
• Supervise team members, conduct regular staff meetings and training, and foster a collaborative, positive work environment.
• Act as the primary liaison for grievances, ensuring investigations and necessary actions are taken.
• Advocate for individuals' rights and ensure adherence to health and safety policies, HIPAA compliance, and Affirmative Action goals.
• Participate in budget creation, financial monitoring, and coordinate admission/discharge processes for individuals served.
• Stay updated on industry best practices and promote a positive public image of the program at local, state, and regional levels.
• Actively participate in internal committees and external organizations/associations.
• Pursue ongoing professional development and perform other duties as assigned.

• Must meet one of the following education requirements:
  • Doctor of Medicine or Osteopathy, Registered Nurse, or a Bachelor's degree or higher in one of the following fields: Occupational Therapy, Physical Therapy, Psychology, Social Work, Speech-Language Pathology, Dietetics, Sociology, Counseling, Special Education, Rehabilitation Counseling, or related human services fields.
  • Proof of degree or education required with official transcripts.
• Alternatively, candidates with at least one year of experience working directly with people who have an intellectual or developmental disability and an associate’s degree or higher in a related field of study may be considered.
• At least two years of experience in one or more of the following fields:
  • CDCS support planning, Support Broker, Case Management, Care Coordination, or Consumer Education in self-directed services.

• Valid Driver’s License and clean driving record.
• Excellent verbal and written communication skills.
• Self-motivated with strong interpersonal skills and ability to problem-solve.
• Advanced knowledge of technology programs (Outlook, Excel, Word, Adobe, PowerPoint) and willingness to learn applicable systems.
• Ability to work independently and collaborate effectively with team members.
• Exceptional documentation skills and knowledge of systems, routines, and programming.
• Must pass the MN Department of Human Services Background Study.

• Flexible Scheduling
• Paid Training
• Fulfilling Career
• Holiday Pay
• Referral Bonus Available
• Full-Time
• Supporting a highly effective seasoned team.
• Benefits of:
  • Health, Dental, Vision, PTO, Volunteer Time, 401K, and more!

If you have any questions about the opportunities for Program Director and joining our team please feel free to reach out via email: [email protected] or phone: (507)387-8281
Harry Meyering Center, Inc. is an Equal Opportunity Employer
It is the policy of HMC to afford equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, mental or physical disability, sexual orientation, status with regard to public assistance, or any other characteristic protected by law. This policy applies to all aspects of the application process and employment relationship including but not limited to hiring, promotion, transfer, demotion, termination, discipline, benefits, and other terms and conditions of employment.